COVID-19 (Coronavirus) Resources

The Corsica leadership team, like so many others, are closely watching the COVID-19 (Coronavirus) situation. While this is a fluid situation with new information all the time, the Corsica team is actively taking steps to ensure that our teams are safe and that we are able to continue to serve our clients. As we navigate this difficult time, we will publish all relevant material here, including leadership updates, blog posts, and more.

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Leadership Updates

Monday, March 23, 2020

Corsica Technologies COVID-19 Response Update

As we monitor the quickly changing information on coronavirus (COVID-19), please know that the well-being of our clients and employees is our foremost concern and we are fully committed to ensuring your safety. We also know that Corsica plays an essential role in this crisis by keeping your systems running so you can continue to work. Therefore, except where an official government notice has been delivered, at this time, we are continuing to provide all on-site services as scheduled. […]

Friday, March 20, 2020

An Update from CEO Dale Walls

As the global response to COVID-19 escalates, you may be experiencing unprecedented challenges to your business and your technology.  We are here to help you navigate these challenges, together.  We have sent our team members to work safely, remotely and securely so that we can maintain operations to serve you.  We would like to keep our phone lines reserved for priority needs of an urgent nature.  You can still submit tickets electronically through email and they will be worked as normal.  We want to address high priority issues immediately and phone is the best way to do that. […]

Tuesday, March 17, 2020

Service Prioritization Re: COVID-19

We are hearing from many of you as you respond to the ever-changing situation with COVID-19.  We’d like to ask for your help as we prioritize service requests so that we can respond as quickly as possible to the most urgent needs.  For the time being, we would like to request that the phone lines be reserved for urgent issues, meaning that users or groups of users are impacted OR that the lack of a quick resolution could have a severe impact to your business operations.  For non-urgent issues, please continue to contact us via email or support portal. […]

Tuesday, March 17, 2020

Coronavirus Update from CEO Dale Walls

If you are like me, you are watching this situation change day by day, seemingly every minute.  This is definitely an unusual and unprecedented time for our country and our businesses.  I don’t want to clutter your inbox with another COVID message, but I did think it was important to let you know what steps we have taken to ensure continuity and availability of our services and support. […]

Friday, March 13, 2020

An Update from our Services Team regarding COVID-19

Many of our clients are beginning to experience the impacts of their community’s response to COVID-19.  As a result, we have seen an increase in the volume of requests for projects to help our clients enable “work from home” approaches to their technology.  We are prioritizing these requests on a case by case basis.  We wanted you to know that there could be delays in other projects and field service activities as we look to accommodate these requests.  If your project is impacted, we will contact you directly to reschedule it. […]

Wednesday, March 11, 2020

COVID-19: A Message from the Corsica Leadership Team

The Corsica leadership team, like so many others, are closely watching the COVID-19 (Coronavirus) situation.  While this is a fluid situation with new information all the time, the Corsica team is actively taking steps to ensure that our teams are safe and that we are able to continue to serve our clients.  We have had business continuity and disaster plans in place for events such as this.  These plans have been in place for many years and are constantly being monitored and adapted as we grow and add new locations. […]

Resources

Blog Post

Five Ways to Defend Against COVID-19 Scams

The current COVID-19 pandemic is affecting our lives in many ways, and one of them is the huge increase in fraud attempts and social media scams that use pandemic related issues to lure people in and then steal their money and/or personal information. Cybercriminals are working hard to leverage the hype and fear surrounding COVID-19 and with the increase of remote workers, your team is at higher risk.

Blog Post

Remote Workers During COVID-19, How’s Your Cyber Security?

Businesses around the world are proving their resilience during the current state of pandemic brought on by Coronavirus or COVID-19 by embracing remote work. Traditional commuters are now connecting remotely to their office networks and using video conferencing at an increasing rate. This sudden change is proving to be a challenge for broadband Internet providers worldwide by increasing traffic and straining their systems like never before.

Infographic & Checklist

Work From Home Cybersecurity Recommendations

As the Coronavirus pandemic increasingly threatens our country and the world, more and more employees are working from home. With this rise of remote workers comes an increased risk of cyberattacks.

Our team of cybersecurity experts has compiled a list of best practices and recommendations for keeping your business and your data safe with a workforce that is increasingly working from home.

Blog Post

How Hackers are Using Coronavirus to Compromise Your Computer

Given the rapidly evolving story around the COVID-19 pandemic, countless Americans are actively searching for information. Hackers have taken notice and are wasting no time trying to take advantage in a number of ways.

Blog Post

Corona Virus Pandemic – Is Your Business Continuity Plan Ready?

Now that the Coronavirus (also known as COVID-19) has been declared a pandemic, more and more organizations are looking for ways to keep their workforce safe and continue operations running for their clients.

While the technology industry has embraced remote work for decades, other companies are now considering how to let their employees work remotely if necessary, in response to COVID-19. US Census data shows that fewer than 5 percent of US workers are not self-employed work from home at least half the time. So, working from home may be foreign to many employees.[…]