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Frequently Asked Questions

Global enterprises have the resources to hire the staff they need to cover every technology function.

 

For the rest of us, it’s tough to meet your needs with staff resources alone. A good MSP is flexible, ready to provide fully managed services (if you don’t have a team) or co-managed services alongside existing staff. It’s all about covering your gaps.

 

In fact, a comprehensive MSP steps in exactly where they’re needed, providing diverse services such as:

 

 

If you need help with any of the above, an MSP like Corsica is the answer. That’s why we’re here!

Look for a partner who meets your needs in two essential ways:

 

  1. The right capabilities and services
  2. Acts like a true partner (easy to work with)

 

Both components are critical. A partner can have all the right capabilities and services, but if they’re a real pain to work with, the relationship may cause more headaches than it’s worth.

 

On the other hand, a partner could be great to work with—but if they have inexperienced technicians or they don’t cover all your needs, then things still aren’t working.

 

In terms of capabilities and services, look for a partner who covers all your needs:

 

 

In terms of finding a provider who acts as a true partner, look for these characteristics:

 

  • Unlimited technology services for one predictable monthly price (i.e. no nickel-and-diming)
  • Approachable, professional, and empathetic
  • Has a “can-do”attitude

 

Here at Corsica Technologies, we’ve got it all covered. From unlimited services to predictable pricing and a “can-do” company culture, we’re making life easier for the people we serve. Contact us today to see what life could look like as a Corsica client.

Most MSPs claim to be a true partner, but they don’t deliver. Rather than valuing the relationship, they nickel-and-dime their clients when it comes to billing. Fluctuating ticket counts and workstations can create unpredictable invoices. This helps the MSP—but it doesn’t help you.

 

That’s why we’re fixing the managed services experience for companies that deserve better. We are the only managed service provider to offer unlimited technology services for one predictable price. That’s what makes us so different. It’s really that simple!

 

As far as our specific services, we cover essential initiatives like IT, cybersecurity, and digital transformation—but we also cover more technologies than most MSPs do. We also handle EDI and data integration services, which are highly specialized.

 

In other words, you can hand off as much of your technology to us as you want. And you can do it for one simple monthly price.

 

So no. We’re not just another MSP.

 

Want more details? See how Corsica compares to the alternatives.

Yes! We’re one of the few technology service providers who covers EDI solutions in addition to standard services like IT and cybersecurity. Our career experts in B2B Integration and EDI work closely with our cyber and IT teams to ensure all your essential systems run smoothly—with a strong security practice at the core. 

In fact, this is one of your biggest advantages. It allows you to work with one provider instead of acting as a referee between different partners who don’t care about mutual success. Here’s how our coverage looks:

MSP vs MSSP vs EDI Venn Diagram

Absolutely! Our services are flexible. We can cover all your needs in a “fully managed” scenario—or we can act as an extension of your staff in a “co-managed” scenario. It all comes down to what resources you have today, what you need, and where your gaps and goals are.

Yes! Our services are designed to work around your needs. We are the team that will say YES to your requirements and what you need. We realize that when you need technology support you need a team that will respond and resolve quickly.

 

Contact us and let us know what you’re looking for.

Cybersecurity is a distinct need that requires constant monitoring as well as a strong strategy. If a threat arises, there’s no time to assemble a team to get up to speed. You need that team in place, and they need sophisticated tools to detect threats, respond, and defend your business.  

Absolutely! Our flagship service package, Corsica Secure, includes consulting from a vCIO/vCISO (virtual CIO/CISO). This C-level leader is a career expert in technology who works alongside you to plan out a 3-year technology roadmap, ensuring you never get blindsided by a technology investment.

 

We also offer project-driven consulting outside of our recurring services. Just get in touch with us to learn more!

Great question. Everything we do is ultimately about people, and you’ll see that reflected in our day-to-day interactions. You shouldn’t have to deal with techs who don’t care and can’t actually fix the problem. We only hire next-level humans who are career experts in their fields.

 

Our team is:

 

  • Approachable and empathic
  • Responsive and respectful
  • Intelligent and experienced
  • Proactive problem-solvers

 

Our internal processes and operations are built for one purpose—to make life easier for you. To facilitate this, every client has expert personnel assigned to their journey:

 

  • Customer Experience Advisor
  • Onboarding Admin
  • Account Executive
  • vCIO/vCISO (virtual CIO/CISO)

 

As far as communication, our team is always available 24/7/365 for any technology problem. Because our pricing is simple, you’ll never get billed more when you need more. It’s all included. This empowers your team to go on doing what they do best—rather than fighting technology problems.

See How Corsica Boosts the Power of Your IT Team

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