24/7 Help Desk and Support
Your technology-dependent business requires an “always-on” solution for IT support, and that’s what Corsica Technologies offers with our 24/7 helpdesk and support services.
When Corsica Technologies is your IT support, you get direct access to a whole team of professionally trained and certified computer technicians. Staffed locally and available 24x7x365 to customers on specific managed IT service plans, our help desk team is regularly trained and certified in the latest technologies so they know how to troubleshoot the latest versions of common software programs like Microsoft, as well as other business applications.
And when we do encounter a new IT challenge, as certified partners or affiliates with the major industry players, we have a direct line to them for support when we need it. Our advantage in having that access becomes your advantage because it means your IT issues are being solved quickly by the best business tech support team around.
24/7 Helpdesk and Support Benefits:
Our help desk team is available all day, everyday because we understand technology doesn’t just have difficulties during business hours.
In cases where an onsite presence is required, we can deploy service technicians to your site for hands-on support. Available during business hours, within a 100 mile radius of Corsica offices.
All members of our helpdesk team are based in one of our seven office locations across the US.
Helpdesk team members are regularly trained and certified in the latest technologies, software programs, and business applications.
Corsica Technologies Ranked Among World's Top MSPs
Corsica Technologies has been named as one of the world’s premier managed service providers on the prestigious annual Channel Futures MSP 501 rankings. This ranking identifies top forward-thinking global MSPs and leading trends in Managed Services.
A Look Behind the Scenes of our Security Operation Center
Corsica Cybersecurity President Charles Johnson gives a behind-the-scenes look at one of Corsica's two geographically redundant Security Operation Centers (SOC) in Augusta, Georgia.