Solutions for Issues Displaying Websites

    Compatibility Mode

    Some websites might appear blank or might not display correctly in Windows Internet Explorer. One possible explanation: The site might have been designed for an earlier version of Internet Explorer.
    This describes how to use the Compatibility View feature in Internet Explorer to view the websites that are designed for an earlier version of Internet Explorer.

    Method 1: Click the Compatibility View button on the Address bar
    1. When Internet Explorer recognizes that a webpage is not compatible, you will see the Compatibility View button on the Address bar. Try clicking it.
    2. When Compatibility View is turned on, the button changes from an outline to a solid color when you view the page.
    Method 2: Set and use Compatibility View on the Menu bar
    1. To use Compatibility View:
      1. Open the webpage in Internet Explorer, and then click Compatibility View on the Tools menu. If you do not see the Tools menu, press ALT.
      2. When Compatibility View is turned on, the button changes from an outline to a solid color when you view the page.
    2. To set Compatibility View:
      1. In Internet Explorer, click Compatibility View setting son the Tools menu. If you do not see the Tools menu, press ALT.
      2. In the Compatibility View Settings windows, type the address of the webpage, and then click Add.

    Trusted Sites:

    How to add Trusted Sites to Internet Explorer

    Internet Explorer includes five predefined zones:

    • Internet
    • Local Intranet
    • Trusted Sites
    • Restricted Sites
    • My Computer

    Users can uses these zones to easily provide the appropriate level of security for the various types of Web content that they are likely to encounter. For example, since a user may fully trust the sites on their institution’s intranet, they would set the Local intranet zone to a low level of security.  That same user may not feel as confident about sites on the Internet, so they can assign a higher level of security to the entire Internet zone. This higher security level prevents users from running active content and downloading code to their computers.

    If there are specific websites that you trust, you can place individual URLs or entire domains in the Trusted sites zone.  To do this, follow these steps:

    1. In Internet Explorer, click Tools, click Internet Options, and then click the Security tab.
    2. In the Select a Web content zone to specify its current security settings box, click Trusted Sites, and then click Sites.
    3. If you want to add sites that do not require an encrypted channel, click to clear the Require server verification (https:) for all sites in this zone check box.
    4. In the  Add this Web site to the zone box, type the URL of a site that you trust, and then click Add.
    5. Repeat these steps for each site that you want to add to the zone.
    6. Click OK two times to accept the changes and return to Internet Explorer.

    Note Add any sites that you trust not to take malicious action on your system. Two in particular that you may want to add are *.windowsupdate.microsoft.com and *.update.microsoft.com. These are the sites that will host the update, and it requires an ActiveX Control to install the update.

    Share This Page!

call today
(410) 609-5642

  • NEW YORK CITY

    11 E. 22nd Street
    3rd Floor
    New York, NY 10010
    (212) 598.3088

  • ANNAPOLIS

    71 N. Old Mill Bottom Rd
    STE 203E
    Annapolis, MD 21409
    (877) 367.9348

  • CENTREVILLE*

    2977 4H Park Road, Suite 204
    Centreville, MD 21617
    (443) 262.9290
    *24/7 Network Operations Center

  • HOUSTON

    8300 FM 1960 Rd West
    Suite 450
    Houston, TX 77070
    (713) 904.1574