The days of needing a landline to stay connected with your customers have come to an end, resulting in greater choice and flexibility for businesses of all sizes. The convergence of telephone and internet service had led to VoIP (Voice over Internet Protocol), a service that lets you make calls over the Internet. Chief among the benefits to businesses are the cost savings, scalability, and mobility.
What is VoIP Phone Service?
VoIP Phone Service converts analog audio signals into digital data that can be transmitted over the Internet. With VoIP, you can use the Internet to make phone calls rather than relying on the phone company. VoIP calls can be made through the use of analog telephone adaptors (ATAs), computer-to-computer connections, or IP phones.
ATAs allow you to connect a standard phone to your computer with an analog-to-digital converter. Computer-to-computer connections are another way to use VoIP. This solution requires a computer with a microphone, speakers, sound card, and Internet connection. You’ll also need VoIP software installed.
The most popular VoIP phone service solution for businesses is the use of IP phones. IP phones look identical to normal phones. However, they have an Ethernet connector allowing them to be connected directly to your network.
VoIP Phone Service Benefits
Compared to traditional telephone service, VoIP is a lower-cost solution. VoIP phone service includes a suite of free features including caller ID, call waiting, call transfer, and three-way calling, for which most phone companies charge extra. In addition, long distance VoIP calls are cheap or free, depending on how the call is placed.
VoIP is also a good solution for scalability. As your company grows, you won’t have to install new expensive phone lines. You can use your existing broadband and simply buy more handsets.
In addition to the ability to scale, VoIP phone service offers flexibility. IP phones and computer-to-computer connections let you make calls almost anywhere you go. As long as there’s an Internet connection, you can hold a conversation. Apart from making phone calls, you can also use VoIP for video conferencing. This allows you to stay in touch with employees and clients, no matter where they’re located.
Many people shy away from VoIP due to rumors of inferior sound quality. However, the opposite is true. VoIP typically provides better sound quality than traditional phones, but it does depend on the quality of your Internet connection.
Corsica Tech is a VoIP Phone Service Provider
As a fully managed IT service provider, Corsica Tech can provide consultation all the way through to implementation of a VoIP phone service solution for your business utilizing our in-house package. If you want to learn more about the benefits of a VoIP solution, fill out the simple form below and an Account Manager will be in touch right away!